Social Media & Account Specialist

Reporting to the Chief Idea Officer, the Success Specialist will be part of a dynamic and growing team. The focus of this role is to manage our clients’ marketing and success, generate ideas, communicate with clients weekly, post content and promote the clients’ brand.

Job Description:

• Manage clients’ Facebook, Twitter, Google+, and other social media platforms.
• Monitor reviews and the online reputation of your clients.
• Ensure consistency and growth of online activities, community engagement, and outreach for your client’s business.
• Create, send, and track email campaigns.
• Engage with prospects while collaborating with the entire eateria team.

Job Requirements:

• You have strong verbal and written communication skills
• You are comfortable with making outbound telephone calls, and have prior experience with customer service.
• You have a degree in Communications, English, Marketing or a related discipline.
• You have food service experience.
• You possesses exceptional English writing skills, bordering on perfection.
• You excel at research and are tech-savvy.
• You have work experience or training in advertising, PR, online marketing, retail sales, customer service/care, or a similar field.
• You are an avid social media user and know how to create, send and manage email marketing.
• You know something about HTML or how to edit emails.
• You understand Social Media Marketing.
• You demonstrate creativity and have documented engagement in social media.
• You have the judgment and discretion to identify threats and opportunities in user generated content sites.
• You are able to work individually on a project or in a highly collaborative team environment.
• You are eager to meet and exceed objectives and take on more responsibility.
• You have outstanding organizational skills and the ability to handle multiple projects simultaneously to meet deadlines.
• You are willing and able to work a flexible schedule and do what it takes to achieve superior results.
• You have a sense of urgency.
• Being bilingual or multi-lingual, considered a valuable asset.
• Sense of humor, Zen-attitude and optimism required.

A few final notes:

• Our office is located in a co-working space – www.workatclaim.com
• We have cool office perks – ping pong, fitness center, swimming pool and hot tub
• We offer a competitive salary of $27- $35K and possibility of bonus based on clearly defined success metrics.